Here are a few of the frequently asked questions. To provide you with the best customer experience, your feedback is greatly encouraged. If you have any questions please send us an email at firstname.lastname@example.org.
Q. Where do you ship from?
A. We ship from our partnered warehouses & factories located in US & China. You may expect your items to be shipped separately (if you order more than one item) as different factories specialize in different areas of manufacturing.
Q. How long will it take for my items to arrive?
A. Please allow up to 3 days for processing and up to 10-20 business days for shipping. Some items may arrive in about a week or less.
Q. Is shipping really FREE?
A. Yes, domestic shipping is Free to the United States. Some special free product giveaways may include a small shipping charge, however.
Q. Who can I contact if I have a problem with my order?
A. All inquiries can be forwarded to email@example.com
Q. How can I pay?
A. We accept all Major Credit Cards: Visa, Mastercard, Discover, Amex and also Paypal.
Q. Is Checkout on this site safe and secure?
A. You can be absolutely sure that all purchases here are safe and secure.
Q. If I enter my email address will you sell my information?
A. We do not sell our customers information. Emails are strictly for follow-up and to send newsletters of our promotions and coupons for discounts.
Q. How do I enter a discount code?
A. Discount codes are entered on the checkout page. Mobile users will need to expand their order detail and the discount code box will appear. Use MOBILE10 and save 10% today!